about US
PAYROLL YOU CAN TRUST.
PEOPLE YOU CAN REACH.
Proven cloud technology and local payroll expertise, backed by Prime Investments.
OUR STORY
BUILT FOR SOUTH AFRICAN EMPLOYERS.
Prime Payroll Services gives South African businesses a secure, cloud-based payroll and HR platform built on proven technology, with the backing of Prime Investments.
We started with a simple belief: getting people paid correctly, and keeping SARS happy, shouldn’t take over a business owner’s month. So we combined automation with people who pick up the phone
Compliance Confidence
Every submission accurate and on time.
Technology Efficiency
Automation that removes manual errors.
Human Support
Every submission accurate and on time.
Growth Partner
A platform that scales as your business grows.
THE GROUP
PART OF PRIME INVESTMENTS.
Prime Payroll Services forms part of the Prime Investments ecosystem, an independent investment and financial services group focused on creating long-term value through innovative local and global solutions. The Group operates across complementary areas of investment, financial services and business enablement, connecting opportunities across jurisdictions, markets and areas of expertise.
With businesses in Mauritius, Botswana, Guernsey and South Africa, the Group combines international reach with strong local expertise. Prime Investments is committed to enabling businesses, supporting sustainable growth and building long-term partnerships that extend beyond individual transactions.
security & data protection
YOU PEOPLE’S DATA,
PROTECTED.
Payroll data is some of the most sensitive information a business holds. We protect it at every step.
Data encrypted in transit and at rest
Multi-factor authentication and role-based access
Full audit trails and secure user logging
Regular compliance audits, legal checks and backups
ISO 27001: 2022 Certified
Information security managed to the international standard and independently audited.
POPIA Aligned
Employee information collected, stored and shared in line with the Protection of Personal Information Act.
Access control and MFA
Role-based permissions, strong password rules and multi-factor authentication.
Audits and monitoring
Regular internal and external audits, with continuous monitoring and alerts.
Backup and Recovery
Regular backups and a tested disaster recovery plan keep your data available.
support
REAL SUPPORT, EVERY STEP OF THE WAY.
From your first call to your hundredth payroll run, you deal with people who know your business.
Dedicated account manager
One direct contact who understands your business.
Phone and email support
Available during business hours for any question.
Training for your team
Hands-on onboarding, with refresher sessions on request.
Clear updates
Feature and legislation changes explained ahead of time.
Data integrity help
Support with audits, reconciliations and data clean-up.
SWITCHING TO PRIME
PAYROLL IN THREE SIMPLE STEPS.
Consultation
We map your pay cycles, earnings, deductions and current system.
Data migration
We move your employee and year-to-date data and run integrity checks.
Setup and training
We configure the platform and train every user who needs it.
Go-live
Your first run, timed to a new pay period, with us beside you.
CONTACT / GET A QUOTE
LET'S TALK ABOUT YOUR
PAYROLL
Ask for a quote, book a demo or just ask a question. A real person replies within one business day.
global PRESENCE. local eXPERTISE.
YOUR BUSINESS IS GROWING
SO IS YOUR TEAM.
Your payroll partner should understand how you got here — and grow with you.